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Frequently Asked Questions

FAQ – Frequently Asked Questions

Who is FmcgStore?

Fmcgstore.com is a subsidiary of Enkay Group Companies and it is ruling the FMCG market all around the world since 1995 with its huge brand range and strong expertise in Import & Export operations. Enkay Group Companies based in Turkey which is the main operation center of FmcgStore. And we have 2 branches at The Netherlands and UAE. Our experienced team is ready all day to support our customers all around the world.

Why do I need to create an account?

First of all, we would like to know who we work with. Also we do preparedspecial prices according to your quote list. And you can create&confirm your quote list only if you registered to website. That is why we ask all our customers to create an account in our website. If you do not have an FmcgStore account yet, you can register online. Are you already a customer of FmcgStore? Then you may request a password with the e-mail address known to us. ( which registered to FmcgStore.)

All items on the website in stock ?

We have 20000 m2 high-tech warehouse located in Istanbul which we keep our TOP SELLER items on floor. Also we have agreements with most known Producers, Distributors and Wholesalers from all around the world to fullfill our customers demands in best suitable packing types related to their market standards in fastest and sustainable way.

How can I get a price list ?

FmcgStore is a -get quote- system. You can get the prices/offers after you create your own demand list from the website. And you need to be registered to FmcgStore before create a quote list because you do not be able to finalise your list without registered. Fmcg Store’s aim is to provide you best possible prices according to your own created quote list instead of to lost you in general price lists which are nonspecific. Please click to take a brief look at how you can get a quote from FmcgStore; How it works

How can I register ?

You can register from below link; Register

If you already a customer of FmcgStore, then you may request a password with the e-mail address known to us. ( which registered to FmcgStore.)

How can I order from website ?

For the time being, the website is based on create a quote list and get offers. For to finalise the order, if the prices accepted by customer, then remain operation will be decided between customer and sales representative in directly conversations.